Services

Without specialist operational skills, the burden of managing a Family Office or private household can overwhelm both the Principal and the team. Inefficiencies, delayed decisions and costly mistakes can jeopardise wealth and daily life, while the PA and staff may struggle with tasks beyond their expertise, leading to errors, burnout and high attrition. Bringing in expert operational support to work alongside your team provides the structure and systems needed to ensure smooth management, clear governance and streamlined communication. We can conduct an assessment, identify resource gaps and inefficiencies and provide an operations framework to support the team - this protects the family’s interests and allows the Principal, PA and team to thrive in a well-coordinated, efficient environment.

Managing multiple properties involves navigating a complex landscape of challenges, including renovations, contractor selection, insurance, legalities, budgets, building regulations, tenancies, acquisitions and sales. These responsibilities can overwhelm in-house staff who may lack the specialised skills and resources needed to handle such tasks effectively. Addressing these complexities is vital for maintaining property value, ensuring compliance and achieving a smooth and efficient property management experience. Bringing in expert property management support will mitigate costly errors and escalating budgets and timelines, allowing PAs and house managers to focus on core duties.

Staffing is a critical component of any successful Family Office or private household. From managing day-to-day operations to ensuring seamless personal service, having the right team in place is essential. However, sourcing, training and retaining skilled, reliable and trustworthy staff who understand the unique needs of UHNW families can be challenging. A well-structured staffing solution is key to ensuring smooth operations, high morale and a team that aligns with the family’s values and objectives. We can help you recruit or train office and household staff or work alongside your team to support them in specialised areas.

Our bespoke travel management services provide seamless, stress-free travel arrangements tailored to your requirements and preferences. From private jet charters and luxury accommodation to complex multi-destination itineraries, we handle every detail with discretion and precision. We secure VIP airport services, yacht charters, and exclusive reservations while managing visas, security, and personal preferences to ensure a flawless experience.

PAs frequently juggle an overwhelming array of tasks, making it difficult to prioritise the most critical and high-level responsibilities. By providing effective administrative support, we help them to manage their heavy workload and enable PAs to focus on the most strategic and impactful activities. By streamlining administrative tasks, including book-keeping and accounts, we ensure that PAs can maintain efficiency and address the priorities that drive the success of the family office and household.

PAs are often required to handle a multitude of time-consuming personal and lifestyle tasks such as travel or event planning, restaurant bookings and gift shopping, which can be overwhelming and detract from core duties. Outsourcing these tasks to a dedicated concierge service will alleviate their workload and enable them to focus on higher-priority responsibilities for the family while ensuring that everyday and last minute tasks are handled efficiently and effectively.

Our lifestyle management services offer UHNW individuals and Family Offices comprehensive support across every aspect of life. From wardrobe management, personal styling, and luxury shopping to pet care, dog walking and wellness coordination - we handle every detail with care and discretion. We also assist with children’s needs, including school liaison, tutoring arrangements, activity planning, and travel coordination. Whether managing household staff, securing exclusive event access, or curating bespoke experiences, our personalized service ensures your family’s lifestyle is seamlessly and expertly managed.

We provide expert art management and inventory services for UHNW individuals and family offices, ensuring collections are meticulously documented, preserved, and strategically managed. From acquisition, valuation, and insurance to cataloging, secure storage, and private sales, we handle every detail with discretion and precision. Our tailored inventory systems offer seamless tracking across multiple locations, safeguarding your collection while enhancing its long-term value.

Family Offices undertake complex and high-stake projects such as philanthropy initiatives, construction ventures and land and art acquisitions. Managing these projects involves navigating intricate details, coordinating multiple stakeholders, bureaucracy and ensuring adherence to budgets and timelines. These tasks require specialised skills and experience which are often beyond the scope of PAs and in-house staff. Working with experts with specialised skills to effectively manage these projects is essential for achieving successful outcomes and aligning with the family's strategic goals.